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“web hosting” - A computer containing
data or programs that another computer
can access by means of the Internet.
We don’t sell internet marketing
services, internet access, phone
service or long distance
services. Just web,
application, and database
Hosting services with all the
optional add-ons necessary to
provide for a highly redundant,
secure, scalable and stable
Hosting environment.
We provide you with a 24/7 operation so
you can focus on building your Internet
business, not your Internet infrastructure.
We’ve built the infrastructure
for you and we maintain it for
you with outstanding 24/7 Live
Tech Support and Ultra High
Performance Cisco network.
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Speedy service is our top priority and
hold times are rare if at all.
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82%
first-call-resolution and improving
every day.
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Average response time to email requests for support
are 15 minutes.
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All technicians are
GotHost
employees and we do not outsource
support services.
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We maintain our own Data Centre with free onsitelive tech support
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Redundant GigE Internet connections and
environmental systems
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100% Network Uptime
Guarantee.
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We do not co-locate or resell
services from other Data Centre or
Hosting providers.
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Our DDoS mitigation solution provides
protection from multiple variants of
DDoS attacks & protects our network &
hosts (servers). And it's
Free With Every Hosting Account.
Any Hosting provider can deliver cold
air, clean power and bandwidth. We
distinguish ourselves by providing the
Highest Level of Personalized Support
within
the industry. Support availability and
responsiveness are key reasons you too
will be Hosting with us for years to
come.
Since 1997, GotHost has been
offering end-to-end Hosting solutions
to Companies of all sizes and in all
industries. Our mission is
to provide innovative and reliable
Managed, Dedicated and Enterprise level
Hosting services combined with fast,
competent and friendly technical
support. Additionally, we offer Shared Hosting
services. Our goal is to help you
increase your online business and to
provide the infrastructure which is
essential to keep it running smoothly. We are 100% committed to fulfilling your
Hosting requirements and surpassing your
support expectations. Total customer
satisfaction is paramount to our team
and our success. You can rest assured
that we will work tirelessly to provide
you with the
highest quality services and support in
our never ending effort to
keep you satisfied.
End-to-end solutions include:
Fully Managed Servers & network
hardware services
Dedicated Servers & network
hardware services
Enterprise Hosting solutions
Database SQL, MySQL and ColdFusion
administration
Disk-to-disk data backup protection
options
Firewall solutions for advanced
security protection
Secure, encrypted VPN connectivity
for remote access
Branded DNS and standard DNS options
Urchin Stats (statistical traffic
analysis)
Custom configured hardware solutions
Server Load Balancing and Cluster
Mirroring Solutions
Fully-managed or self-managed
software services |
Support & Infrastructure:
24x7 LIVE support via phone or
email
Multiple GigE Internet backbones
Redundant GigE Internet connectivity
Network SLA – 100%
1hr
Hardware SLA (Managed Hosting)
Cisco Powered Network
100Mbps Ethernet connections
Firewall protected servers
Redundant A/C and power
Private RTG bandwidth stats
DDoS detection & mitigation
protection
Superior customer service |
GotHost is currently operating the
Linux, CentOS and Windows platforms. All servers are monitored
24/7 and our Cisco Network is under
constant scrutiny from our highly
skilled staff to ensure peak performance
and maximum security at all times. For
Internet connectivity, we currently
utilize four (4) Gigabit Ethernet
connections from multiple providers
which terminate in our datacenter and
are used exclusively for our clients. DDoS mitigation and multiple levels of
firewall protection and load balancing
are available to keep your data flowing
smoothly and securely.
Our Data Centre is located at the Dallas InfoMart which boasts over 1.6 million
square feet of Data Centre capable space,
more than 16 telecom switch sites and
access to more than a dozen fibber optic
networks. Multiple levels of security
access are required to gain entry to the
Data Centre. Highly trained security
staffs patrol both the interior and
exterior premises 24 hours a day
ensuring the facility is extremely
secure. The InfoMart provides
Hospital-grade electrical power supplied
by 3 independent Texas Utility station
feeds and six in-building transformer
substations. Redundant cooling and
fire suppression are in place to ensure
maximum up-time availability. Our
Corporate headquarters are located near
Downtown Dallas in the Historic Oak Lawn
district.
For all your hosting needs, you will
find no better partner than
GotHost.
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